Scroll through our helpful resources on the pages below or click on the specific one that you are looking for:
If you can’t find what you are looking for in the below pages, please get in touch:
Turn2us is a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Use the Benefits Calculator to find out which welfare benefits, tax credits or other support you may be entitled to.
The link to the calculator is on the Turn2us homepage:
WCCMA endeavors to help make the web more user friendly for all everyone.
We aim to make sure the site displays correctly in current browsers.
Changing text size
You can use the settings of your browser to change text size.
For those using Internet Explorer, go to View > Text Size > and select your desired size.
For Firefox users, simply hold the CTRL button and press + or - to increase or decrease the size.
If we need to attach any documents to this website they will be available in both Adobe PDF or word format.
To view PDF files you need to have Adobe reader which is free to download at www.adobe.com.
Adobe also provide a free tool on their website to convert PDFs into text files.
If you need any other assistance to access the information on our website please get in touch with us.
We may collect and process the following data about you:
Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information about our services. We may also ask you for information when you provide feedback to us about our site.
If you contact us, we may keep a record of that correspondence.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
Where we are able to, we may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes and in order to analyse visits made to our site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The transmission of information via the internet should not be assumed to be totally secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may use information held about you in the following ways;
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service to you.
We will not share your information with any other organisation.
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.
The Cookies We Set
Surveys related cookies:
Forms related cookies:
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However, if you are still looking for more information then you can contact us.