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Resources


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Resources


Scroll through our helpful resources on the pages below or click on the specific one that you are looking for:


If you can’t find what you are looking for in the below pages, please get in touch:

Useful Links


Useful Links


Turn2Us - Benefits calculator

Turn2us is a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Use the Benefits Calculator to find out which welfare benefits, tax credits or other support you may be entitled to.
The link to the calculator is on the Turn2us homepage:

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Website Accessibility


Website Accessibility


WCCMA endeavors to help make the web more user friendly for all everyone. 
We aim to make sure the site displays correctly in current browsers.

Changing text size
You can use the settings of your browser to change text size.
For those using Internet Explorer, go to View > Text Size > and select your desired size.
For Firefox users, simply hold the CTRL button and press + or - to increase or decrease the size.

Attached documents
If we need to attach any documents to this website they will be available in both Adobe PDF or word format. 
To view PDF files you need to have Adobe reader which is free to download at www.adobe.com.
Adobe also provide a free tool on their website to convert PDFs into text files.

Assistance
If you need any other assistance to access the information on our website please get in touch with us. 

Privacy Notice


Privacy Notice


Privacy Notice

WCCMA is committed to protecting and respecting your privacy and complies with the requirements of the General Data Protection Regulation ("GDPR"). Our privacy policy is set out for you here and tells you about the practices we follow to look after your personal data. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information about our services. We may also ask you for information when you provide feedback to us about our site.

  • If you contact us, we may keep a record of that correspondence.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP addresses and cookies

Where we are able to, we may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes and in order to analyse visits made to our site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Other sites which may be accessed from our site (and over which we have no control) may use cookies too. For more information about cookies, please click here.

Security of your personal data

The transmission of information via the internet should not be assumed to be totally secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your personal data

We may use information held about you in the following ways;

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service to you.

Disclosure of your personal data

We will not share your information with any other organisation.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Cookie Policy


Cookie Policy


Cookie Policy

What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

The Cookies We Set
Surveys related cookies:
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Forms related cookies:
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us.